Shipping SolutionEnterprise Logistics Management, Configured for Your Operation
Real-time shipment tracking, carrier integrations, dispatch automation and customer-facing portals — enterprise logistics software customised to your workflows and deployed on your infrastructure.
Product Overview
Built on Real Shipping Operations
Shipping Solution is not a generic transport management system retrofitted for a new market. It is a logistics platform built on real shipping operations — originally developed for a UAE-based shipping operator handling hundreds of daily shipments — and refined through production use before being made available as a licensable product.
The platform manages the full shipment lifecycle: booking, carrier assignment, dispatch, real-time tracking, proof of delivery and post-delivery reporting. Carrier API integrations cover FedEx, DHL, Aramex, UPS and custom carriers with rate-shopping at booking time. Customers track their shipments in real time through a white-labelled portal that carries your brand — not Cyberbeak's.
Every deployment is customised to your carrier mix, depot structure and dispatch rules. There is no generic configuration to fight against — the platform is shaped around how your operation actually works, then deployed on your infrastructure.
Features
What the Platform Covers
Six modules covering the full shipment lifecycle — from booking through delivery and analytics.
Real-time Shipment Tracking
GPS and carrier API-based tracking with a customer-facing track page. Customers see live shipment status, estimated delivery windows and exception alerts — without calling your operations team.
Carrier Integration Hub
Pre-built integrations with FedEx, DHL, Aramex, UPS and custom carrier APIs. Rate-shopping across carriers at booking time surfaces the best rate for each shipment's profile automatically.
Dispatch & Route Optimisation
Automated dispatch assignment based on depot proximity, driver availability and delivery windows. Route planning and driver notification reduce dead mileage and missed delivery slots.
Customer Shipment Portal
A branded self-service portal where your customers track their shipments, manage delivery preferences, download proof of delivery and raise support queries — reducing inbound contact volume significantly.
Reporting & Analytics
Shipment volume trends, carrier performance benchmarking, SLA breach alerts, cost-per-shipment analysis and depot-level productivity reports. Built-in dashboards for operations managers and finance teams.
Multi-warehouse & Multi-depot
Manage inventory and dispatch operations across multiple warehouse or depot locations from a single platform. Stock visibility, inter-depot transfers and location-level reporting all in one view.
Who It's For
For Operators Who Run Their Own Logistics
Shipping Solution fits organisations where logistics is an operational core — not an afterthought outsourced entirely to a 3PL.
Shipping companies and freight forwarders replacing legacy TMS
Operators running on outdated transport management systems — or spreadsheets — who need a modern, integrated platform without the complexity and cost of enterprise TMS vendors.
E-commerce operators building their own last-mile fulfilment
Online retailers who have outgrown third-party fulfilment and want to control their own shipping operations, carrier relationships and customer tracking experience.
Third-party logistics (3PL) providers needing a branded client portal
3PL businesses managing shipments on behalf of multiple clients who need a white-labelled portal where each client sees only their own shipments, reports and support queue.
Enterprise businesses managing their own internal distribution network
Large organisations with internal logistics teams distributing goods between locations, managing fleet dispatch and tracking delivery performance against internal SLAs.
How It Works
From Carrier Integration to Day-one Dispatch
Map Your Operations
We configure the platform around your carrier mix, warehouse or depot layout, dispatch rules, SLA thresholds and customer portal requirements. Configuration is done collaboratively — we do not hand you a generic setup.
Integrate Your Carriers
Connect FedEx, DHL, Aramex, UPS or your own carrier APIs in days. Rate tables, label generation, tracking webhook ingestion and carrier-specific business rules are configured per integration.
Go Live
Your dispatch team manages all shipments from a single screen. Customers track their orders in real time through your branded portal. Drivers receive route assignments via the mobile app.
Optimise
Use post-launch analytics to reduce cost-per-shipment, improve SLA adherence, benchmark carrier performance and identify route inefficiencies. Reports are available daily — not in a monthly export.
Tracking update frequency
Clutch rating across all engagements
Products shipped by Cyberbeak
Delivery across UK, UAE, US, APAC
Tech Stack
Built On
FAQ
Frequently Asked Questions
Which carriers do you integrate with out of the box?
Can we add our own carrier or 3PL?
Is this white-label or do customers see Cyberbeak branding?
Do you provide the driver mobile app?
How long does deployment typically take?
Ready to Modernise Your Shipping Operations?
Tell us about your carrier mix and shipment volumes. We'll show you how Shipping Solution maps to your operation.
Request a Demo